Shropshire Council

Pest Control

Welcome to Pest Control

Our team provides a variety of pest control treatments at competitive rates for your home or business. To get started, please tell us if you are either a household or business customer.

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Pest Control for your home

We provide practical treatments for a wide range of nuisance pests.  

To arrange a visit please phone 0345 6789 067 from Monday to Friday between 9am and 5pm.  Alternatively you can contact the team by email at pestcontrol@shropshire.gov.uk and we will contact you back as soon as possible.

Please note that pest control treatment visits are only currently available from Monday to Friday during office hours (9am – 5pm).

Take a look at our guidance sheets for specific information on fleas and bedbugs on the booking page before making a booking.

Our range of treatments and prices are as follows (please note that a call-out fee of £25 is charged even if no treatment is necessary):

Ants

The common garden black ant is not regarded as a significant risk to public health, however they can be a nuisance when they enter homes in search of food. We don't treat the common garden black ant when the nest is outside your home, and we don't treat the pharaoh ant. How we treat the problem
Our technicians will carry out a treatment to the inside of your property using a licensed professional product.
How much does it cost to treat ants?
The treatment costs £80 for a one-off treatment and revisit (only if necessary). Treatment can take up to five days to take effect. Customers can call back for follow up treatment (if necessary) from the sixth day after the initial treatment.
Book a Pest Controller

Mice

Mice associate themselves with humans for food and shelter. They can spread disease in their urine and faeces, and it's important that at the first sign of mice good hygiene is maintained and the Pest Control service is called to treat the premises. They tend to come out in late evening, and therefore are rarely seen. However, you may notice some of the following signs of mouse activity: 1/ a musty smell left from the urine, 2/ droppings (mice produce around 80 droppings per day), 3/ scratching noises, 4/ holes gnawed in food wrapping, boxes, bags, etc, 5/ smear marks - due to grease from fur deposits, which are left on habitual mouse runs. How we treat the problem
Our technicians will carry out a treatment to the inside of your property using a licensed professional product. Please note that our Pest Control officer can only access loft spaces when they are boarded. Should the problem reside in your loft and it's not boarded, we'll be unable to provide treatment.
How much does it cost to treat mice?
The treatment costs £75 for up to three treatment visits and when treatment is closed any subsequent call-out will be treated as a new booking
Book a Pest Controller

Bedbugs

The bed bug (Cimex lectularius) is a parasite and lives off human and animal blood. Before your appointment, it's essential that you: 1/carefully vacuum your carpets and soft furnishings paying particular attention to seams, tufts and edges of mattresses and the edge of carpets along skirting board, 2/ empty your vacuum cleaner into an external bin immediately to prevent the bed bugs and their eggs escaping from the vacuum cleaner back into your home, 3/ ensure the beds are stripped of bed clothes on the day of the appointment and wash the bed clothes, putting clean ones back on following the treatment, 4/clear as much floor space as possible, but not the furniture. How we treat the problem
Our technicians will carry out a treatment to the inside of your property using a licensed professional product. Treatment can take up to 14 days to take effect. Customers can call back for follow up treatment (if necessary) from the 15th day after the initial treatment. A thorough treatment of the room, including the bed frame, with an insecticide will be required, so please ensure the beds are stripped of bed clothes on the day of the appointment and wash them, putting clean ones on following the treatment.
How much does it cost to treat bedbugs?
£100 (up to 2 bedrooms and one revisit). £20 for each additional bedroom.
Book a Pest Controller

Rats

Rats associate themselves with humans for food and shelter. Landowners have a responsibility to deal with rats on their land. If a landowner doesn't adequately deal with an infestation of rats, we have legal powers to require that action is taken. You may not be aware of a problem if it's slight, but you may become aware of the following signs: 1/ presence of rat burrows in the ground - entrance holes approximately 7.5 - 10 cm in diameter at the side of sheds, in grassy banks, under tree roots, log piles, edge of paving stones or around drain covers, 2/ droppings which are black and can be up to 2cm long and resemble a spindle shape, 3/ damage caused by gnawing - rats gnaw all the time, even on non-food material, to wear down their front teeth, 4/ smooth run down areas in the garden (rat runs) caused by rats running along the same path day after day. where rats have become established indoors there will be a very characteristic musty odour their favourite foods are cereal products and they will gnaw and rip open packets How we treat the problem
Our technicians will carry out a treatment at your property using a licensed professional product. Please note that our Pest Control officer can only access loft spaces when they are boarded. Should the problem reside in your loft and it is not boarded, we will be unable to provide treatment.
How much does it cost to treat rats?
The treatment costs £75 for up to three treatment visits and when treatment is closed any subsequent call-out will be treated as a new booking
Book a Pest Controller

Flies and flying insects

Houseflies are commonly found where people work or live because of the warmer environment and ready supply of food. Bluebottles (sometimes called blow flies) are also often found in human environments, and are particularly attracted by meat and decaying materials. Houseflies and bluebottles come indoors looking for food. They are not fussy about the sort of food they settle on, and are likely to be highly active once indoors. Houseflies can transmit intestinal worms, and are also known to be carriers of particular diseases - gastroenteritis (tummy bug), for example. The best ways of controlling or avoiding infestations are good hygiene and taking simple precautions such as covering food. Insecticidal control using fly sprays ('knock down' sprays) are a good, almost instant, way of dealing with the problem. Flypapers, while unsightly, are another solution. Electric ultra-violet fly killers are another means of controlling flies, but their efficiency can be affected by where they are placed. How we treat the problem
We offer a chargeable service to treat cluster flies; however no guarantee can be given that the infestation will be totally eliminated. We only carry out treatments for cluster flies from 1 December to 28 February.
How much does it cost to treat flies and flying insects?
Treatments are available from £70.
Book a Pest Controller

Fleas and crawling insects

Flea bites can produce an allergic reaction. The typical symptom of a flea bite is a small red spot 5mm or so in diameter. In sensitive individuals the response can be worse and the bite extremely itchy. You may well have fleas in your house if your pets are constantly scratching and/or flea droppings can be seen in clusters next to their skin. Fleas are 1-4mm long, brownish in colour and have no wings, but do have powerful legs adapted for jumping where water is readily available. They produce brown smear marks instead of droppings. How we treat the problem
Our technicians will carry out a treatment to the inside of your property using a licensed professional product. Treatment can take up to 14 days to take effect. Customers can call back for follow up treatment (if necessary) from the 15th day after the initial treatment. Before we visit your property you'll need to: 1/ carefully vacuum your carpets and soft furnishings. The vibration of the vacuum cleaner will also stimulate adult fleas to hatch form their cocoon stage - so pay particular attention to areas where your pet may sleep. 2/ empty your vacuum cleaner into an external bin immediately to prevent the fleas and their larvae escaping from the vacuum cleaner back into the carpet. 3/ clear as much floor space as possible but not the furniture. 4/ treat your pet with a product approved for veterinary use. Never apply insecticide directly onto your pet. 5/ thoroughly wash your pet's bedding at a high enough temperature to kill off all stages of the fleas development.
How much does it cost to treat fleas and crawling insects?
£80 - single treatment. Each additional room £20.
Book a Pest Controller

Moles and squirrels

How much does it cost to treat moles and squirrels?
Prices for this treatment are available on application
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Wasps

It's vital that you correctly identify that you have wasps and not bees before you make a booking for pest control services. The reason we don't treat bees is because they're not a pest. Whilst they may be closely related to the wasp, bees aren't aggressive and won't sting a human unless provoked, and they're also one of the world's most important pollinators. Without bees, a third of the food we eat worldwide wouldn't grow. Wasps have an important role in our eco-systems as they naturally prey on pests; they are nature's pest control. However, wasps are more aggressive than bees, which is why we treat wasp nests. How we treat the problem
Our technicians will carry out a treatment at your property using a licensed professional product. Treatment can take up to five days to take effect. You can call back for follow up treatment (if necessary) from the sixth day after the initial treatment. Please note that we do not remove nests following treatment.
How much does it cost to treat wasps?
£50
Book a Pest Controller

Book a pest controller

Pest Control for businesses

We carry out pest control work for commercial properties and charge for these services.

We can treat a wide range of pests, including rodents and insects.

The fee for treating pests at commercial properties is £52 per hour plus VAT. Materials will be charged in addition to this hourly rate at cost price. 

Wasps nests at commercial properties are charged at £50 (including VAT) for one visit to treat up to 2 nests.  Any additional nests treated during this visit will be charged at £15 per nest.

We're also able to provide a pest management service if you require regular visits during the year.  We can tailor the package for you, depending on your business needs.

Pest control service agreements

We employ a team of specialist pest control officers with a great deal of expert knowledge in dealing with a wide range of pests, and can offer advice on preventative solutions tailored to suit most commercial or business premises.

Why do you need a pest control service agreement?

Without proper control, pests can:

  • - Cause costly damage to your property and supplies
  • - Destroy your reputation
  • - Contaminate, in the case of rodents and insects, food, equipment and working surfaces with their excreta and hairs, and they can be the cause of foreign body contamination
  • - Spread disease as they carry bacteria, viruses and parasites which can be passed onto people
  • - Cause, in the case of rodents, fires and damage by gnawing at electric cables and puncturing pipes

Safeguard your investment and protect your reputation

We can provide:

  • - An initial site visit to inspect and assess the situation, followed by a written quotation detailing the level of service that will be provided
  • - A range of options to cover rodents and insects
  • - Report sheets detailing visits, treatment undertaken, location of bait stations and a summary and recommendations relating to any signs of pest activity
  • - Non-toxic bait where required to reduce the risk of contamination, especially in food premises

The price will be fixed for the year and reviewed annually to ensure it continues to meet your ongoing requirements, and all equipment including secure bait stations will be provided as part of the contract.

For a free quotation contact the Pest Control team on 0345 6789 067 or pestcontrol@shropshire.gov.uk